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STOTT PILATES® V2 Max Plus Reformer with Tower and Custom Options - Pilates Reformers Direct
STOTT PILATES® V2 Max Plus Reformer with Tower and Custom Options - Pilates Reformers Direct
STOTT PILATES® V2 Max Plus Reformer with Tower and Custom Options - Pilates Reformers Direct

STOTT PILATES® V2 Max Plus Reformer with Tower and Custom Options

Brand: STOTT PILATES® by Merrithew™
Item Number: ST01067

Regular price $6,890.00 On Sale

  • Shipping: Ask about our White Glove Service for in-home Delivery, Assembly, and Setup.

     

    The most complete professional reformer of the STOTT PILATES® by Merrithew™ product line, the V2 Max Plus™ Reformer with vertical tower (formerly the Professional Reformer™) provides you with limitless exercise possibilities. A favorite among health and fitness professionals, the V2 Max Reformer unit multi-tasks as a raised Mat platform, a standard Reformer, and a half-trapeze Cadillac.

    Choose from several options to customize this apparatus to your personal specifications.

    Equipped with STOTT's innovative retractable rope system and traveling pulleys on the vertical frame, the V2 Max Plus offers variable angles of resistance, providing an increased range of motion, making it the premier tool for Pilates-based sport-specific, rehab and cross-training movement.

    The attractive STOTT PILATES® V2 Max Plus Reformer Bundle includes the Mat Converter, Reformer Box with foot strap, Padded Platform Extender, and Maple Roll-Up Pole for only $300 more – a value of over $900.

    Tall or long torso?

    Add 6 in (15 cm) to the length of your Reformer with an extension upgrade.  Length upgrades to 103 in (262 cm) are available for an additional cost. Includes Extra Long Reformer Box and mid-rail leg supports. 

    • Ideal for clients taller than 6 ft 4 in (193 cm) or those with longer torsos
    • 3rd set of legs (with High Traction Feet) on the mid rail to support the extra length of the Reformer
    • Upgrade must be added at the same time you purchase your new Reformer and installed by our factory. Not available post purchase to retrofit older Reformers

    Need higher precision?

    Upgrade to the High-Precision Gearbar and double your number of gearbar positions to six with the High-Precision Gearbar Upgrade. Available on this product at time of purchase. Added settings provide greater precision and superior ergonomics when setting initial tension, or altering the tension for exercisers. A user-friendly adjustment mechanism makes it simpler for clients and Instructors to adjust tension on the go during Reformer sessions.

    Upholstery colors

    Choose from 10 standard and 75 custom upholstery colors. We will contact you for your color choice after receiving your order.

     

    DETAILS

    Reformer includes

    • High-Traction Reformer Feet with Wheels
    • High Precision Spring Package – 5 Reformer Springs (3 × 100%, 1 × 50%, 1 × 25%)
    • 5 neoprene spring covers for noise reduction
    • Soft Reformer loops
    • Patented Retractable Rope System – makes changing rope lengths a breeze
    • Carriage Stopper
    • Easy-roll wheels on both ends of the Reformer

    Half-Trapeze Tower includes

    • Vertical frame equipped with 2 push-through springs, 2 roll-down springs with maple roll-down bar, 2 arm springs with foam grip handles, 2 leg springs with padded long spine straps, 2 extension straps, 2 traveling spring hooks, 2 traveling pulleys and a safety chain. 

    Bundle includes

    • Mat Converter
    • Reformer Box with foot strap
    • Padded Platform Extender
    • Maple Roll-Up Pole
    • DVD: Essential Reformer, 3rd Edition

    Features

    • Built to withstand continuous, high-intensity studio use with durable vinyl upholstery and dense EVA foam to provide maximum comfort and accurate proprioceptive feedback
    • High-Traction Reformer Feet provide superior grip with all floor surfaces during high-energy Jumpboard or Cardio-Tramp® Rebounder workouts. Made of durable silicon rubber and PVC
    • Patented Retractable Rope System with recoiling rope reels for easy adjustments. Long ropes add increase range of motion and fluidity to exercises – allowing for more programming options
    • Carriage glides over sleek C-channel aluminum rails, using a patented rolling mechanism for a smooth, friction-free ride
    • Enhanced Springs are built to withstand vigorous use with Jump Boards, Cardio Tramp® Rebounders and other Reformer accessories and secure quickly and safely
    • 3 head bar positions, 6 carriage stopping positions, 3 headrest positions, 4 foot bar positions
    • Robust and adjustable four position foot bar drops easily into cradle to regulate hip and knee flexion
    • 1" thick wooden standing platform and pommel-style shoulder rest support a wide range of body weights
    • Gear bar slots into three different positions to adjust tension easily
    • Shoulder rest stay securely in place and detach easily for storage
    • Easy-roll wheels make it a breeze to move or reposition
    • Optional Mat Converter – allows for Mat Work exercises on a comfortable, raised surface
    • New Comfort Footbar is easier on sensitive feet and hands
    • Some assembly required

    Owner's Manual & Assembly Instructions 

    Assembly Video

     

    SPECS

    Carriage Dimensions

    Width

    24 in

    61 cm

    Length

    38.5 in

    98 cm

    Height from floor

    16 in

    40.6 cm

    Reformer Dimensions & Weight

    Width

    30 in

    76.2 cm

    Length

    97 in

    2.5 m

    Weight

    145 lbs

    65.8 kg

     

    Weight capacity: 350 lbs / 159 kg

    Stott Pilates Reformer Features Comparison Chart

     

    Pilates Direct is only offering Pilates equipment from the most reputable manufacturers, hereby guarantying the highest quality and finest materials in the industry.

    Freight & Delivery Policy

    UPON DELIVERY, PLEASE INSPECT YOUR ORDER AND NOTE ANY SHIPPING DAMAGE TO THE OUTER BOX/SKID ON THE CARRIER'S WAYBILL PRIOR TO SIGNING FOR RECEIPT OF THE ORDER.

    If you appoint someone to sign for your order on your behalf, please ensure that they are aware of this requirement and are over 18 years of age.

    WE WILL NOT BE RESPONSIBLE FOR DAMAGE TO YOUR ORDER THAT IS NOT REPORTED AND NOTED ON THE WAYBILL.

    IMPORTANT: Please use care when opening your freight. Box cutters should not be used due to potential damage to upholstered parts on your equipment

    ANY DAMAGE TO PRODUCT OR MISSING/INCORRECT ITEMS MUST BE REPORTED WITHIN FIVE BUSINESS DAYS OF RECEIPT.

    Large Equipment Shipments

    Within Canada & Continental USA

    Pilates Direct proudly offers White Glove delivery and assembly services in selected markets. Please contact our customer service team at support@buypilatesdirect.com for a custom quote. 

    Large equipment is shipped by ground via freight carrier, carefully packed in a cardboard box and secured to a wooden skid.

    Curbside delivery is a lift gate service, delivered to curbside as close to your building as possible. You do not need to assist the driver in removing the equipment from the truck. It is recommended that two people are available to assist with unpacking and carrying into the premises. You are responsible for unpacking, installation and disposal of packaging materials.

    Delivery prices quotes include one scheduled delivery attempt. If the carrier attempts to make the delivery at the appointed time and you are not present, a redelivery fee will apply. Fees and policies vary from carrier to carrier and will be the responsibility of the consignee. The carrier will call you to schedule your delivery. Delivery is generally done during regular business hours. If available, after hours or weekend deliveries will be subject to additional charges. Additional charges for stairs and unusual conditions, i.e. narrow passageways will apply. Please make us aware in advance and the freight quote will be adjusted accordingly. If you delay your delivery or must postpone your delivery after scheduling it with the carrier, storage fees may apply. On rare occasions, unforeseen circumstances may cause your delivery to be rescheduled.

    While this is our typical service level, each level can be customized to create a home delivery solution that meets your needs. The shippers are NOT licensed Pilates technicians; they are not qualified to assemble your new apparatus.

    International and Overseas Shipments

    Standard quoted shipping options include Ocean Freight to nearest port or Air Freight to nearest airport. Door-to-door delivery is always available for your order. Please contact us for details and charges..

    Local Customs & Duties Outside Canada & USA

    Unless prearranged, buyer will subject to import duties and taxes levied when a shipment reaches its destination country. Additional charges for customs clearance are the buyer's responsibility; Buyer is considered the importer and must comply with all laws and regulations of the country in which the buyer is receiving the goods. Please contact us prior to ordering your equipment for a custom quote. You can reach our International Support Team at support@buypilatesdirect.com and per phone at +1-800-511-3391.

     

    Return Policy

    Reformers & Large Equipment

    All Pilates equipment is manufactured with the utmost care, using the highest quality components, and carrying the best warranties in the industry. As all products are custom made to order, reformers and large equipment purchased from Pilates Direct may not be returned for refund.

    Protect your investment and keep your reformer and other large equipment items running at optimal performance with regular maintenance. Download our Large Equipment Inspection & Maintenance Schedule for recommended guidelines and a full checklist.

    If your product is defective, email us at support@buypilatesdirect.com, indicating the problem, and we will contact you to determine how best to resolve the situation.

    Our manufacturers will repair or replace defective equipment per the product warranty. If they opt to repair or replace your equipment, this may require that your product be returned for inspection and analysis at the manufacturing facility prior to sending out a replacement product.

    Problems & Questions

    For further questions & support, please contact our Customer Service Team at 800-511-3391 or email us at support@buypilatesdirect.com.

     

     

    Warranty Information

    The manufacturer warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.

    This warranty applies to all equipment:

    While equipment remains in the possession of original purchaser and proof of purchase is demonstrated

    If claims are made within the part-specific warranty period.

    If upgrades are made as required by the Company

    This warranty shall be null and void if:

    All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed

    The equipment is used for any other purpose other than as intended, or is stored or used outdoors, or in environments without adequate climate/humidity controls

    An At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public

    The equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company

    Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Towers, Wall Units, Wall Board, etc.) every two (2) years may void this warranty. This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.

    At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.

    Commercial Reformers

    Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar).

    At Home Reformers

    Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar). This warranty shall be null and void if an At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public.

    Steel or Wood Combo Chair

    Limited Lifetime Warranty on metal frame and related welding.
    Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
    Two (2) Year Limited Warranty on all other components.

    Ladder Barrel

    Limited Lifetime Warranty on metal frame and related welding.
    Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
    Two (2) Year Limited Warranty on all other components.

    Wood Tower or Aluminum Tower

    Limited Lifetime Warranty on the components of the frame, and related welding.
    Ninety (90) Day Limited Warranty on upholstery.
    One (1) Year Limited Warranty on straps and spring clips.
    Two (2) Year Limited Warranty on all other components.

    Ladder Barrel

    Limited Lifetime Warranty on the components of the frame, and related welding
    Two (2) Year Limited Warranty on all other components

    Spine Corrector, Spine Corrector 3 in 1, Spine Supporter, Triangle, Arc & Hollow Arc

    Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
    Two (2) Year Limited Warranty on all other components.

    Wall Board

    One (1) Year Limited Warranty on straps, and spring clips.
    Two (2) Year Limited Warranty on all other components.

    Wall Unit

    One (1) Year Limited Warranty on straps, and spring clips.
    Two (2) Year Limited Warranty on all other components.

    Fabric & Upholstery on Equipment

    Ninety (90) Day Warranty. The fabric or upholstery on TRENDING FIT LLC equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required.

    This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric.

    Thank you for my beautiful custom upholstered STOTT SPX Max Plus Reformer!

     I ordered the bundle with the tall box to get some additional height of the floor. The bronze upholstery turned out beautifully and all at no extra cost!

    Sabrina
    STOTT custom bronze upholstery colorstott reformer with custom upholstery colorstott merrithew reformer with custom upholstery color
    [Original reformer images, taken at STOTT Merrithew manufacturing facility before shipping.]

     

    I cannot say enough about how much I now prefer STOTT PILATES machines

    After teaching for many years at a studio outfitted with professional Balanced Body reformers, I went out on my own, and after discovering the STOTT PILATES Professional Reformers, I decided to buy one for my business. I cannot say enough about how much I now prefer STOTT PILATES' machines. They are beautiful to look at (for a piece of exercise equipment), and in particular, the precision gear bar enables endless options for resistance training and rehab work. The design enables me to make subtle tension adjustments quickly and easily, and as a result, clients begin to understand and appreciate the work even more. The Cardio-Tramp Rebounder is equally fabulous. I used to teach mat classes incorporating mini-trampolines with Pilates based mat-work, and clients loved it because it was fun and just so damn hard to do. So I was thrilled to order the Cardio-Tramp Rebounder for my SPX Reformer, and am having a blast with it.

    Sheila

     

    I love it!


    The SPX Max Reformer is small enough to move around fairly easily and isn't too bulky a piece of equipment. I'm rather petite so it suits my needs just fine and I can practice just about all the reformer repertoire on it. For a larger woman or a man it might feel a tad small or tight (mostly narrow), but honestly for the most part it feels just like a regular reformer only closer to the ground...I should also add that I really like how some exercises actually feel more safely performed on the SPX Max - no fear of falling off or losing your balance when doing certain exercises - specifically ones that require balance or where there is less base of support. Easy to step on and off of when doing standing exercises as well.

    Davia

     

    My Reformer Journey


    I decided to buy my own reformer after more than 10 years of learning and practicing Pilates, and I am so happy with the V2 Max Plus Reformer with Vertical Frame! The equipment is sturdy, quiet and well made. I started doing Pilates more than 10 years ago when my orthopedic doctor suggested I try this regime to rehabilitate my spine, I had a slipped disc. I worked with a STOTT PILATES® Certified Instructor during my rehabilitation. When looking to sign up for an instructor course, he pointed me towards STOTT PILATES. In 2015 I became certified. It has been a long journey but now that I have this Reformer, I look forward to getting stronger and helping others do so as well.

    Lai

     

    The Most Durable Pilates Equipment


    Many years ago the Pilates center I was managing in Mexico decided to purchase Merrithew™ equipment and STOTT PILATES® training. After working with this equipment and seeing how durable it was, I knew that going forward, this is the only brand I would buy. Purchasing Merrithew™ equipment is worth the investment. I should know, 10 years ago, I purchased my own SPX Max Plus™ Reformer and to this day it is working as good as new. The Vertical Frame offers an amazing mix of exercises that I enjoy every day. With a little practiced care and cleaning, this equipment will last a life time. Thank you Merrithew™ for your commitment to quality!

    Vane

     

    Got my new ELINA reformer and I'm very  pleased


    I work out on it every evening before going to bed. It is so relaxing, so challenging and so effective! I'm 54 and suffer with back issues and arthritis. My regular workouts are helping relieve the arthritis pain (that's the reason I do it before bedtime) and strengthening my core muscles to help with back issues. I see this as an investment because it is an exercise routine made to age with. The quality of the AeroPilates equipment is amazing. The carriage is very smooth, the frame is super sturdy and it's very versatile allowing a large number of exercises you can perform. I am planning on buying the box and pole that go with it to work more on my lower back. Buy it! You will love having your own reformer at home.

    Annette


    I bought the reformer to keep me moving at home

    Doesn't take up a lot of room and is convenient to use.

    Jean



    I'm in my mid 60's and I'm very happy with my new versatile convertible Elina Cadillac-Reformer

    I'm working with a trainer at home to maintain and improve my flexibility, strength, and range of motion. 


    Deanna


    Thanks, the STOTT reformer is awesome!

    Truly amazing and very effective. I simply love working out at home. It has motivated me to work out every day.

    Jerome

     

    The most complete professional reformer of the STOTT PILATES® by Merrithew™ product line, the V2 Max Plus™ Reformer with vertical tower (formerly the Professional Reformer™) provides you with limitless exercise possibilities. A favorite among health and fitness professionals, the V2 Max Reformer unit multi-tasks as a raised Mat platform, a standard Reformer, and a half-trapeze Cadillac.

    Choose from several options to customize this apparatus to your personal specifications.

    Equipped with STOTT's innovative retractable rope system and traveling pulleys on the vertical frame, the V2 Max Plus offers variable angles of resistance, providing an increased range of motion, making it the premier tool for Pilates-based sport-specific, rehab and cross-training movement.

    The attractive STOTT PILATES® V2 Max Plus Reformer Bundle includes the Mat Converter, Reformer Box with foot strap, Padded Platform Extender, and Maple Roll-Up Pole for only $300 more – a value of over $900.

    Tall or long torso?

    Add 6 in (15 cm) to the length of your Reformer with an extension upgrade.  Length upgrades to 103 in (262 cm) are available for an additional cost. Includes Extra Long Reformer Box and mid-rail leg supports. 

    • Ideal for clients taller than 6 ft 4 in (193 cm) or those with longer torsos
    • 3rd set of legs (with High Traction Feet) on the mid rail to support the extra length of the Reformer
    • Upgrade must be added at the same time you purchase your new Reformer and installed by our factory. Not available post purchase to retrofit older Reformers

    Need higher precision?

    Upgrade to the High-Precision Gearbar and double your number of gearbar positions to six with the High-Precision Gearbar Upgrade. Available on this product at time of purchase. Added settings provide greater precision and superior ergonomics when setting initial tension, or altering the tension for exercisers. A user-friendly adjustment mechanism makes it simpler for clients and Instructors to adjust tension on the go during Reformer sessions.

    Upholstery colors

    Choose from 10 standard and 75 custom upholstery colors. We will contact you for your color choice after receiving your order.

     

    DETAILS

    Reformer includes

    • High-Traction Reformer Feet with Wheels
    • High Precision Spring Package – 5 Reformer Springs (3 × 100%, 1 × 50%, 1 × 25%)
    • 5 neoprene spring covers for noise reduction
    • Soft Reformer loops
    • Patented Retractable Rope System – makes changing rope lengths a breeze
    • Carriage Stopper
    • Easy-roll wheels on both ends of the Reformer

    Half-Trapeze Tower includes

    • Vertical frame equipped with 2 push-through springs, 2 roll-down springs with maple roll-down bar, 2 arm springs with foam grip handles, 2 leg springs with padded long spine straps, 2 extension straps, 2 traveling spring hooks, 2 traveling pulleys and a safety chain. 

    Bundle includes

    • Mat Converter
    • Reformer Box with foot strap
    • Padded Platform Extender
    • Maple Roll-Up Pole
    • DVD: Essential Reformer, 3rd Edition

    Features

    • Built to withstand continuous, high-intensity studio use with durable vinyl upholstery and dense EVA foam to provide maximum comfort and accurate proprioceptive feedback
    • High-Traction Reformer Feet provide superior grip with all floor surfaces during high-energy Jumpboard or Cardio-Tramp® Rebounder workouts. Made of durable silicon rubber and PVC
    • Patented Retractable Rope System with recoiling rope reels for easy adjustments. Long ropes add increase range of motion and fluidity to exercises – allowing for more programming options
    • Carriage glides over sleek C-channel aluminum rails, using a patented rolling mechanism for a smooth, friction-free ride
    • Enhanced Springs are built to withstand vigorous use with Jump Boards, Cardio Tramp® Rebounders and other Reformer accessories and secure quickly and safely
    • 3 head bar positions, 6 carriage stopping positions, 3 headrest positions, 4 foot bar positions
    • Robust and adjustable four position foot bar drops easily into cradle to regulate hip and knee flexion
    • 1" thick wooden standing platform and pommel-style shoulder rest support a wide range of body weights
    • Gear bar slots into three different positions to adjust tension easily
    • Shoulder rest stay securely in place and detach easily for storage
    • Easy-roll wheels make it a breeze to move or reposition
    • Optional Mat Converter – allows for Mat Work exercises on a comfortable, raised surface
    • New Comfort Footbar is easier on sensitive feet and hands
    • Some assembly required

    Owner's Manual & Assembly Instructions 

    Assembly Video

     

    SPECS

    Carriage Dimensions

    Width

    24 in

    61 cm

    Length

    38.5 in

    98 cm

    Height from floor

    16 in

    40.6 cm

    Reformer Dimensions & Weight

    Width

    30 in

    76.2 cm

    Length

    97 in

    2.5 m

    Weight

    145 lbs

    65.8 kg

     

    Weight capacity: 350 lbs / 159 kg

    Stott Pilates Reformer Features Comparison Chart

     

    Pilates Direct is only offering Pilates equipment from the most reputable manufacturers, hereby guarantying the highest quality and finest materials in the industry.

    Freight & Delivery Policy

    UPON DELIVERY, PLEASE INSPECT YOUR ORDER AND NOTE ANY SHIPPING DAMAGE TO THE OUTER BOX/SKID ON THE CARRIER'S WAYBILL PRIOR TO SIGNING FOR RECEIPT OF THE ORDER.

    If you appoint someone to sign for your order on your behalf, please ensure that they are aware of this requirement and are over 18 years of age.

    WE WILL NOT BE RESPONSIBLE FOR DAMAGE TO YOUR ORDER THAT IS NOT REPORTED AND NOTED ON THE WAYBILL.

    IMPORTANT: Please use care when opening your freight. Box cutters should not be used due to potential damage to upholstered parts on your equipment

    ANY DAMAGE TO PRODUCT OR MISSING/INCORRECT ITEMS MUST BE REPORTED WITHIN FIVE BUSINESS DAYS OF RECEIPT.

    Large Equipment Shipments

    Within Canada & Continental USA

    Pilates Direct proudly offers White Glove delivery and assembly services in selected markets. Please contact our customer service team at support@buypilatesdirect.com for a custom quote. 

    Large equipment is shipped by ground via freight carrier, carefully packed in a cardboard box and secured to a wooden skid.

    Curbside delivery is a lift gate service, delivered to curbside as close to your building as possible. You do not need to assist the driver in removing the equipment from the truck. It is recommended that two people are available to assist with unpacking and carrying into the premises. You are responsible for unpacking, installation and disposal of packaging materials.

    Delivery prices quotes include one scheduled delivery attempt. If the carrier attempts to make the delivery at the appointed time and you are not present, a redelivery fee will apply. Fees and policies vary from carrier to carrier and will be the responsibility of the consignee. The carrier will call you to schedule your delivery. Delivery is generally done during regular business hours. If available, after hours or weekend deliveries will be subject to additional charges. Additional charges for stairs and unusual conditions, i.e. narrow passageways will apply. Please make us aware in advance and the freight quote will be adjusted accordingly. If you delay your delivery or must postpone your delivery after scheduling it with the carrier, storage fees may apply. On rare occasions, unforeseen circumstances may cause your delivery to be rescheduled.

    While this is our typical service level, each level can be customized to create a home delivery solution that meets your needs. The shippers are NOT licensed Pilates technicians; they are not qualified to assemble your new apparatus.

    International and Overseas Shipments

    Standard quoted shipping options include Ocean Freight to nearest port or Air Freight to nearest airport. Door-to-door delivery is always available for your order. Please contact us for details and charges..

    Local Customs & Duties Outside Canada & USA

    Unless prearranged, buyer will subject to import duties and taxes levied when a shipment reaches its destination country. Additional charges for customs clearance are the buyer's responsibility; Buyer is considered the importer and must comply with all laws and regulations of the country in which the buyer is receiving the goods. Please contact us prior to ordering your equipment for a custom quote. You can reach our International Support Team at support@buypilatesdirect.com and per phone at +1-800-511-3391.

     

    Return Policy

    Reformers & Large Equipment

    All Pilates equipment is manufactured with the utmost care, using the highest quality components, and carrying the best warranties in the industry. As all products are custom made to order, reformers and large equipment purchased from Pilates Direct may not be returned for refund.

    Protect your investment and keep your reformer and other large equipment items running at optimal performance with regular maintenance. Download our Large Equipment Inspection & Maintenance Schedule for recommended guidelines and a full checklist.

    If your product is defective, email us at support@buypilatesdirect.com, indicating the problem, and we will contact you to determine how best to resolve the situation.

    Our manufacturers will repair or replace defective equipment per the product warranty. If they opt to repair or replace your equipment, this may require that your product be returned for inspection and analysis at the manufacturing facility prior to sending out a replacement product.

    Problems & Questions

    For further questions & support, please contact our Customer Service Team at 800-511-3391 or email us at support@buypilatesdirect.com.

     

     

    Warranty Information

    The manufacturer warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.

    This warranty applies to all equipment:

    While equipment remains in the possession of original purchaser and proof of purchase is demonstrated

    If claims are made within the part-specific warranty period.

    If upgrades are made as required by the Company

    This warranty shall be null and void if:

    All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed

    The equipment is used for any other purpose other than as intended, or is stored or used outdoors, or in environments without adequate climate/humidity controls

    An At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public

    The equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company

    Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Towers, Wall Units, Wall Board, etc.) every two (2) years may void this warranty. This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.

    At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.

    Commercial Reformers

    Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar).

    At Home Reformers

    Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar). This warranty shall be null and void if an At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public.

    Steel or Wood Combo Chair

    Limited Lifetime Warranty on metal frame and related welding.
    Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
    Two (2) Year Limited Warranty on all other components.

    Ladder Barrel

    Limited Lifetime Warranty on metal frame and related welding.
    Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
    Two (2) Year Limited Warranty on all other components.

    Wood Tower or Aluminum Tower

    Limited Lifetime Warranty on the components of the frame, and related welding.
    Ninety (90) Day Limited Warranty on upholstery.
    One (1) Year Limited Warranty on straps and spring clips.
    Two (2) Year Limited Warranty on all other components.

    Ladder Barrel

    Limited Lifetime Warranty on the components of the frame, and related welding
    Two (2) Year Limited Warranty on all other components

    Spine Corrector, Spine Corrector 3 in 1, Spine Supporter, Triangle, Arc & Hollow Arc

    Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
    Two (2) Year Limited Warranty on all other components.

    Wall Board

    One (1) Year Limited Warranty on straps, and spring clips.
    Two (2) Year Limited Warranty on all other components.

    Wall Unit

    One (1) Year Limited Warranty on straps, and spring clips.
    Two (2) Year Limited Warranty on all other components.

    Fabric & Upholstery on Equipment

    Ninety (90) Day Warranty. The fabric or upholstery on TRENDING FIT LLC equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required.

    This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric.

    Thank you for my beautiful custom upholstered STOTT SPX Max Plus Reformer!

     I ordered the bundle with the tall box to get some additional height of the floor. The bronze upholstery turned out beautifully and all at no extra cost!

    Sabrina
    STOTT custom bronze upholstery colorstott reformer with custom upholstery colorstott merrithew reformer with custom upholstery color
    [Original reformer images, taken at STOTT Merrithew manufacturing facility before shipping.]

     

    I cannot say enough about how much I now prefer STOTT PILATES machines

    After teaching for many years at a studio outfitted with professional Balanced Body reformers, I went out on my own, and after discovering the STOTT PILATES Professional Reformers, I decided to buy one for my business. I cannot say enough about how much I now prefer STOTT PILATES' machines. They are beautiful to look at (for a piece of exercise equipment), and in particular, the precision gear bar enables endless options for resistance training and rehab work. The design enables me to make subtle tension adjustments quickly and easily, and as a result, clients begin to understand and appreciate the work even more. The Cardio-Tramp Rebounder is equally fabulous. I used to teach mat classes incorporating mini-trampolines with Pilates based mat-work, and clients loved it because it was fun and just so damn hard to do. So I was thrilled to order the Cardio-Tramp Rebounder for my SPX Reformer, and am having a blast with it.

    Sheila

     

    I love it!


    The SPX Max Reformer is small enough to move around fairly easily and isn't too bulky a piece of equipment. I'm rather petite so it suits my needs just fine and I can practice just about all the reformer repertoire on it. For a larger woman or a man it might feel a tad small or tight (mostly narrow), but honestly for the most part it feels just like a regular reformer only closer to the ground...I should also add that I really like how some exercises actually feel more safely performed on the SPX Max - no fear of falling off or losing your balance when doing certain exercises - specifically ones that require balance or where there is less base of support. Easy to step on and off of when doing standing exercises as well.

    Davia

     

    My Reformer Journey


    I decided to buy my own reformer after more than 10 years of learning and practicing Pilates, and I am so happy with the V2 Max Plus Reformer with Vertical Frame! The equipment is sturdy, quiet and well made. I started doing Pilates more than 10 years ago when my orthopedic doctor suggested I try this regime to rehabilitate my spine, I had a slipped disc. I worked with a STOTT PILATES® Certified Instructor during my rehabilitation. When looking to sign up for an instructor course, he pointed me towards STOTT PILATES. In 2015 I became certified. It has been a long journey but now that I have this Reformer, I look forward to getting stronger and helping others do so as well.

    Lai

     

    The Most Durable Pilates Equipment


    Many years ago the Pilates center I was managing in Mexico decided to purchase Merrithew™ equipment and STOTT PILATES® training. After working with this equipment and seeing how durable it was, I knew that going forward, this is the only brand I would buy. Purchasing Merrithew™ equipment is worth the investment. I should know, 10 years ago, I purchased my own SPX Max Plus™ Reformer and to this day it is working as good as new. The Vertical Frame offers an amazing mix of exercises that I enjoy every day. With a little practiced care and cleaning, this equipment will last a life time. Thank you Merrithew™ for your commitment to quality!

    Vane

     

    Got my new ELINA reformer and I'm very  pleased


    I work out on it every evening before going to bed. It is so relaxing, so challenging and so effective! I'm 54 and suffer with back issues and arthritis. My regular workouts are helping relieve the arthritis pain (that's the reason I do it before bedtime) and strengthening my core muscles to help with back issues. I see this as an investment because it is an exercise routine made to age with. The quality of the AeroPilates equipment is amazing. The carriage is very smooth, the frame is super sturdy and it's very versatile allowing a large number of exercises you can perform. I am planning on buying the box and pole that go with it to work more on my lower back. Buy it! You will love having your own reformer at home.

    Annette


    I bought the reformer to keep me moving at home

    Doesn't take up a lot of room and is convenient to use.

    Jean



    I'm in my mid 60's and I'm very happy with my new versatile convertible Elina Cadillac-Reformer

    I'm working with a trainer at home to maintain and improve my flexibility, strength, and range of motion. 


    Deanna


    Thanks, the STOTT reformer is awesome!

    Truly amazing and very effective. I simply love working out at home. It has motivated me to work out every day.

    Jerome

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